Refund policy

We regret that we cannot accept returns on any earrings (with the exception of diamond stud earrings). For hygiene reasons, we cannot re-sell earrings that have been returned so please keep that in mind before purchasing from us. Returns that have been approved will be refunded, less the original cost of shipping the jewellery items to you. Please email to learn more.

We offer a fully comprehensive description on each item to avoid any mistake purchases. 

We understand that it can be difficult to decide between hoops when searching online. That's why we are here to help you. Send us pictures of your ear and the look you are hoping to achieve and we will do everything we can to assist you virtually. Please email with your requests.